In some rare situations, a Milo Point can become disconnected (orphaned) from the Milo set (2 or 3-pack) and will display a blinking amber light. This disconnect can occur when a Milo Point is not connected and the default network name (SSID) of the Milo Wifi System is changed in the Milo App.
Don't fret! This is a fairly easy situation to fix if you just follow these steps:
- Move your Milo Point(s) near the Base and plug them all in.
- Once they are plugged in and the lights have stopped blinking on the units that DO NOT have the amber blinking light, you are ready to factory reset the Milo system. Note: Please allow a minute or two for the system to power up after moving the Points closer to the Milo Base.
- Press and hold the reset button on the bottom of the Base for 3 seconds. The green light on the Base will then start blinking at a fast rate.
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Wait for the base to go through its startup cycle and connect back up with your router, this usually takes about a minute or 2. After the base's lights are done flashing and it has 2 green lights, you can proceed with soft resetting the Point(s). Starting with the point that says P101 on the bottom, press and hold the reset button for 3 seconds. Please wait a minute or two for the point to finish the rest process before resetting the next point.
The SSID and password of your Milo system are now reset back to match the info on the stickers on the bottom of your Milos. We recommend using the default SSID and password, but if you'd like to change them, you can easily do so using the Milo app. You are now good to go with setting up your Milo! The Milo app will remind you to connect any Milo Points before changing the Milo's default network name (SSID) to so you can avoid these pesky blinking amber lights.
Note: On some Android devices you may need to clear the cache. Click here for details.
