The Milo return policy extends 30 days from the date of delivery of the product and all orders placed from our website have free returns. We provide a prepaid shipping label!
If you purchased your Milo from Amazon, please follow Amazon's return process. If you purchased your Milo from Walmart.com, please follow Walmart's return process.
If you purchased your system directly from our website at www.milowifi.com then follow the instructions below.
Start your return by clicking here - Please enter in your Order Number and Email
Select the product you would like to return by clicking the circle to the right of the product.
Please select the reason for your return from the list.
Please click on the Green Bar that says "Original Payment Method" at the top of the box to proceed.
You will receive email updates throughout the process:
- Your request was submitted
- Your request was approved/rejected
- Shipping instructions that include the prepaid return label
- We received your return
- Your refund has been processed
If you need additional assistance, please contact us via phone at 1-877-426-6456, chat, or open a ticket.